Ask me to do anything on a computer beyond sending an email or checking Facebook and I will promptly leave the room mumbling excuses about being late for my boat to Argentina. So, when I realized that my cookie-cutter Wix site wasn’t cutting it for my business, I shuddered at the thought of having to design another site. “Why wasn’t it cutting it?” you ask. Well, I would search online for whole food caterers in Grand Junction and my business wouldn’t come up in the first three pages of the search engine. This seemed odd to me considering I am a whole foods caterer based in Grand Junction and I have been for two years. So, I called a friend to find out why the internet refused to acknowledge my presence and was informed of a little thing called SEO.  I started packing my bags for Argentina, but before I could get out of town, my friend told me about Mozaic Technology.

When I started my business, I called a website design/building firm in Seattle to find out what it would cost to have them to create a site for me and was quoted a starting price of 10K. Yikes! Needless to say, I was a little apprehensive going into Mozaic…

Walking into their bright offices in a historic downtown building, I was greeted by Dorsey Coe, a genuinely kind and incredibly patient man who happened to be one of Mozaic’s Lead Developers. He put me at ease when I explained my adversity to all things tech and he showed me a comprehensive breakdown of how online marketing functions. When he told me about Mozaic’s fees, I kept waiting for him to say, “in 19 easy payments of…” but he never did. The price is the price and the price is very reasonable. Next, he showed me some of Mozaic’s portfolio and introduced me to everyone in the office. By the end of the hour, I felt confident that not to hire them would be a crime against humanity, and more importantly, the future of my business.

Over the next few months, I worked with Todd Simon, another Lead Developer at Mozaic and perhaps “The World’s Most Patient Man,” to learn how to use the platform, choose an aesthetic and build a website. The platform was designed for web designers but is actually easy enough for a Luddite like me.  There are instructional videos and any questions I had were answered within 24 hours, but more often, in minutes. Having the office right downtown and being on a first-name basis with the whole team has been incredible for accessibility and customer support.

Todd’s design and SEO strategy was exactly what I didn’t know I needed.  He understands how people think when they search for something online and is capable of encapsulating that into a formula that drives the public to my site. Amazing! Dorsey, who is also a talented professional photographer, took time out of his schedule on two occasions to take pictures for my site at no additional cost. In short, these men went the extra mile to earn my affection and appreciation.

My site has been live for two weeks, and already traffic has increased. I fear because of Mozaic, I may have to hire more employees—though, I have to admit, this is a good problem to have.

In short, Mozaic Technology will be huge, but if you are fortunate enough to catch them now, hire them and let them change the way you reach out to both new and existing business.

In Gratitude,

Meredith Newell

Owner, Taproot Catering